Sales and Operations professional for Fortune 1000 companies, with expertise in sales / service management, distribution and production/operations effectiveness. Experience working closely with top management; built self-sustaining teams in large company environments and managed complex operations.

A “top line builder” whose problem solving ability has turned around operations, overhauled ineffective methods, streamlined processes and enhanced corporate image. Multi-product & multi-market experience; coached winning teams to achieve revamped operations and overhauled vendor relationships.

Champions change.
Worked with top management to apply leading-edge technologies. Competitive market intelligence leads to strategic implementation of the company’s first ecommerce web sites. Experienced at change management; re-engineered turn-around of sales and service organization during Chapter 11 crisis, revitalized struggling 50-person operation. Utilizing LEAN Thinking and Six Sigma metrics to implement operational process improvements

Provides direction.
Introduced strategic supply chain management improvement processes; identified initial cost savings during Zero-Based-Costing on-site supplier workshops. Fast Kaizen process identified inventory reduction and cost savings opportunities, 12% operational cost reductions achieved within competitive and dynamic environment. Handled strategic planning to develop new systems that increased profits and improved customer relations.

Drives for results.
Improved sales / profits through increased sales to firms and enhanced cost controls. Built loyal teams that negotiated contracts and executed critical vendor agreements with major equipment and component suppliers enabled ongoing operations during a time of financial crisis. Built cross functional teams that turned around ERP project implementation, completing the project six months ahead of deadline then lead post-implementation enhancement team.

Consulting Services

  • Revenue & Profit Improvement
  • LEAN Thinking & LEAN Manufacturing
  • Team Leadership
  • Strategy Development
  • Sales & Operations Planning
  • Account Development & Management
  • Customer Relationship Management
  • Acquisition Integration
  • Market Growth & Optimization
  • Customer Service / Retention
  • Contract Negotiation & Execution
  • E-Commerce Technologies
  • Marketing Communications
  • Specialty Retail Revenue Growth
  • Service Parts Management

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